Unmatched Payments
Money received — sender unknown
No unmatched payments sitting in the queue.
Search — match a reference to a learner
Paste the name, reference, or phone number from your bank statement.
How to use this tool
1. Open your bank statement or banking app.
2. Find an EFT with an unclear reference.
3. Paste the reference or sender name in the search box above.
4. Select the correct learner from the results.
5. Confirm the month and amount, then click Apply Payment.
